Support Us
We'd love to hear your thoughts, bug reports, and feature suggestions as we continuously improve Trail Shorts.
If you enjoy using the app or have ideas for new map styles, metric overlays, or sport types, please share your feedback!
Support Trail Shorts
Trail Shorts is an independent, 100% free tool built for trail runners, cyclists, and hikers worldwide. Your support helps cover map tiles, server hosting, and continuous feature development.
Direct Support Channels
When recording a 3D video flyover, keep the browser tab active and focused. Minimizing or switching tabs during recording may pause browser rendering frames.
Your feedback helps us grow
Report a glitch, suggest a feature, or ask a question
Frequently asked questions
Which GPX and device formats work with Trail Shorts?
Any standard .gpx or .fit export from Strava, Garmin Connect, Wahoo, Apple Watch, Coros, Suunto, Komoot, and AllTrails is supported.
How do I download my raw GPX route file?
Go to your Activities page and hover over any saved activity card to reveal the download icon, which saves a clean trailshorts.xyz_*.gpx file.
Why does the 3D map feel sluggish on older devices?
Ensure hardware acceleration is enabled in your browser settings (Chrome: Settings → System → Use graphics acceleration when available).
Are my activities saved on the cloud?
No. To protect your privacy and reduce latency, all activity data is stored locally in your browser's IndexedDB storage and never uploaded to an external database.